Working in the service industry can be a notoriously thankless job.
But despite the pushback she might have expected, customers were actually satisfied with the changes overall.
Now, Zazies staff makes anywhere from $30 to $65 per hour.

In addition, 25% of every menu item is paid out directly to staff as revenue share.
Our staff are treated like adults, with real jobs, Piallatexplains.
Owners of Zazie restaurant: Mario Rojas, Megan Cornelius, Jen Piallat, and Francisco Romero.

I always knew I wanted to sell to my staff, sheexplains.
Now, Zazies new owners are carrying Piallat’s no-tipping model and legacy on into the next decade.

Owners of Zazie restaurant: Mario Rojas, Megan Cornelius, Jen Piallat, and Francisco Romero.